THE Environmental Management Authority (EMA) has achieved one of the world’s most recognised international certification standards.
In a media release on Thursday, the EMA announced that it has achieved ISO 9001:2015 certification.
ISO 9001:2015 is the world’s most recognised international standard that specifies requirements for a quality management system (QMS), it stated.
The EMA said, “The journey was indeed rigorous and yet valuable as the ISO 9001:2015 Quality Management System is geared towards developing and standardising policies and procedures to ensure that quality service is adequately defined, consistently delivered and meets applicable statutory and regulatory requirements.”
Certification (or “registration”) to ISO 9001:2015 is accomplished through recurring “audits” by an independent ISO registrar, who regularly reviews to ensure that the EMA consistently performs the best management practices, meets the needs of stakeholders and continuously improves in compliance with this standard, the release explained.
EMA said, “Achieving this respected certification speaks to our core values of integrity, professionalism, and accountability and our continued efforts to improve. The EMA embarked on this journey of continuous improvement to better fulfil its mandate and to improve service delivery to its stakeholders across Trinidad and Tobago.”
