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 CAL Puts in Waiver Policy for Covid-19

CAL Puts in Waiver Policy for Covid-19

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CARIBBEAN Airlines Limited (CAL) puts into effect a waiver policy for passengers affected by Covid-19.

In release on Wednesday, the airline said because of ongoing developments worldwide and in order to minimise inconvenience to customers, it would allow people whose travel plans may be affected by the virus to rebook without incurring change fees.

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The policy only applies in specific cases:

  • To passengers holding Caribbean Airlines ticket stock but does not apply to inter-island travel.
  • To tickets issued on or before March 31, 2020 with original travel dates between February 3 and June 30, 2020.

The new travel itinerary must be completed within one year of the original booking, the release stated.

CAL said change fees would be waived for people meeting the criteria but fare differences will still apply to rebooking.

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