By Sue-Ann Wayow
THE Telecommunications Services of Trinidad and Tobago (TSTT) data centre remains the most reliable in the country and among the top-ranked facilities in the Caribbean and Latin America.
This, after a rigorous certification exercise by global data centre specialist and accredited certification body, EPI was conducted.
Senior manager of TSTT’s Corporate, Environmental, Social and Reputation Management Khamal Georges issued a press release on Thursday stating, “This accomplishment validates TSTT’s data management processes and offers added assurance that users’ data is well protected.”
EPI officially renewed TSTT’s Data Centre Operations Standard (DCOS) conformity certification for maturity level 3. This added credential validates that TSTT’s data centre processes are “managed, measured, and controlled,” the release stated.
The rigorous audit benchmarked TSTT’s data centre operations against eight key disciplines (Facilities Management, Organization, Organizational Resilience, Data Centre Operations, Safety Management, Service Level Management, Security Management, and Monitoring/Reporting & Control), demonstrating that the company has performed proper due diligence for risk reduction, risk management, and operational efficiency.
TSTT said, “This achievement sets TSTT apart from other data centre providers as it is the only data centre in the Caribbean with both DCOS Maturity Level 3 and TIA 942-B Rated 3 certifications.”
According to EPI LATAM Managing Partner Joseba Calvo, there were 10 professionals in Latin America and the Caribbean region with an expert level certified data centre expert (CDCE) certification and TSTT had two on staff.
Data Centre and Cloud Manager at TSTT Sean Koon Koon noted that although TSTT’s data centre was already among those with the highest number of certifications in the region, the company decided to apply for the DCOS from EPI for three key reasons.
“Firstly, the DCOS is the only data centre operations standard that covers all process domains in a data centre. Secondly, DCOS gives us the ability to do progressive improvement because the DCOS maturity levels (1-5) are based on the well-known ISO continuous improvement model. Thirdly, DCOS is aligned with ISO, hence we did not have to adjust or recreate existing processes since they were developed compliant to the ISO format.” he stated.
With the latest certification, TSTT’s Data Centre is now a TIA-942-B Rated 3, DCOS Maturity Level 3, and SOC Type 2 data centre. It is the only data centre in the region with this level of certification for facilities and operations.
Additionally, TSTT owns and operates bCloud, the region’s first and only Vmware cloud verified service. This allows the company to offer a growing suite of cloud services from Infrastructure as a Service (IaaS) and Backup as a Service (BaaS) to Disaster Recovery as a Service (DRaaS), Video Communication as a Service (VcaaS), Unified Communication as a Service (UcaaS) and Platform as a Service (PaaS).
