THE upsurge in Covid-19 cases has caused Republic Bank Limited (RBL) to make adjustments to its banking services.
From Monday its services will be limited to:
- Cash withdrawals over $5,000;
- Cash deposits over $10,000 (by personal customers only);
- Commercial customers will be given a night safe bag in which to place their deposit before handing the sealed bag to the teller;
- Commercial deposits over $50,000 should be placed in the night safe;
- The opening of any new loan, deposit or credit cant accounts will be by interviews done virtually/ email or phone and customers will only be invited to the branch for signing of documents as required;
- Express deposits;
- Signing of documents;
- Collection of drafts/managers cheques limited loan services; and
- Collection of OneCards and credit cards.
The bank stated that all other transactions will not be facilitated at any of its branches.
These transactions include:
- Changes to accounts;
- Requests for foreign cash;
- In-branch queries (customers are to be directed to send an email to email@rfhl.com); and
- Requests to update a passbook (except if a teller transaction is involved).
